Strategy & Operations Lead
Stockholm-based Strategy & Ops role at PMG for a genuinely technical “full-stack operator” who turns messy marketplace growth problems into shipped dashboards, automations, experiments, & impact
Location: Stockholm
Team: Operations & Strategy
Reports to: Chief Strategy & Operations Officer
Scope: Cross-functional across Product, Marketing, Sales, Trust & Safety, and Engineering
About Pet Media Group
Pet Media Group (PMG) is a Stockholm-based scale-up that acquires, launches, and scales leading pet marketplaces globally. Over 1.5 million animals find new homes through our platforms each year, and we operate across multiple countries with a mission to make rehoming pets more trusted, safe, and convenient through technology. We’re a profitable company, growing, and backed by top European investors.
The role
We’re looking for a full-stack business operator: someone who can go from strategy → analysis → implementation, and who’s genuinely technical in how they operate.
You’ll work on high-impact growth and operational initiatives—everything from identifying the biggest levers in the funnel, to building dashboards, to automating workflows, to running experiments, to tightening execution across teams. This is a “get-things-done” role where the output isn’t a slide deck—it’s measurable change in performance.
What you’ll do
1) Drive growth through data + execution
Identify and size growth opportunities across our marketplace funnel (supply, demand, conversion, pricing, retention).
Turn insights into a prioritized roadmap, and drive implementation with stakeholders.
Design and run data-driven experiments (A/B tests, quasi-experiments, operational tests) and translate results into decisions.
2) Build technical analytics that people actually use
Write and maintain SQL to answer ambiguous questions fast and reliably.
Build and own core dashboards / reporting (e.g., Looker/Tableau/PowerBI or similar).
Create KPI definitions and ensure teams are aligned on “one version of truth”.
3) Automate the business (systems mindset)
Map operational workflows end-to-end (lead routing, sales ops, QA, onboarding, support loops).
Build lightweight automations using tools like n8n / Zapier / Make, plus APIs/webhooks when needed.
Reduce manual work and error rates by building simple internal tools, alerts, and automated reporting.
4) Be the connective tissue across teams
Work with Sales/Growth to improve targeting, segmentation, outreach efficiency, and execution cadence.
Partner with Product/Engineering to translate operational reality into product opportunities and requirements.
Help set weekly/monthly/quarterly goals and run operating rhythms (tracking, follow-ups, unblockers).
What you’ll need to succeed
Must-haves
3+ years in Strategy & Ops, consulting, growth ops, biz ops, sales ops, or similar—ideally in a marketplace / high-growth environment.
Startup/high-growth experience and love for operational simplicity.
You can translate messy problems into clear hypotheses, analyses, and execution plans.
Strong ownership: you can run multiple initiatives, keep stakeholders aligned, and ship outcomes.
Nice-to-haves
Familiarity with modern data stacks (dbt, BigQuery/Snowflake, event tracking).
Comfort with automation + tooling: you enjoy connecting systems and streamlining workflows (bonus for n8n, APIs, webhooks).
Strong SQL skills (you can self-serve analyses, build reliable datasets, and sanity-check numbers).
AI-passionate: you have vibe coded your share of personal and/or professional projects
What we offer
A dog-friendly Stockholm HQ (with flexibility to work remotely occasionally)
Social environment with annual offsites, meeting colleagues from 20 countries
High autonomy, high impact, and steep learning curve
Competitive compensation + strong team culture (after-works, events, wellness)
The chance to help shape how millions of people find pets safely
- Team
- Operations & Strategy
- Role
- Business Development
- Locations
- Stockholm
Stockholm
Perks and benefits
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Work that matters 🐾
Opportunity to directly impact strategy to help more than 10 million people each month to find the animal of their dreams.
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Flexible working hours 🕐
At PMG we are confident in each others’ ability to be masters of their own time while producing a great output.
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Headquarter in center of Stockholm 🏢
Work in the center of Stockholm, close to great restaurants, parks and shops.
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Opportunity to grow 🚀
Be part of an ambitious, high-performing team with people from diverse backgrounds.
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Solid backing 💰
Strong backing by some of Europe’s leading investors (e.g. Verdane and Otiva) who are early investors in leading companies such as Klarna, NA-KD, Apotea and Desenio.
As seen in the press
About Pet Media Group
Pet Media Group is the leading operator of online marketplaces for pets and their related goods and services.
Through our trusted and local brands, we help thousands of animals every day to find a new loving home as well as assisting their human caregivers in the process. Our ambition is to continue to provide trust, safety and convenience to both pets and their caregivers.
Our mission is to partner with and acquire the leading pet and horse marketplaces across Europe, and add value to consumers, businesses and animals alike through technology, marketing, operations and capital.
Backed by world class investors such as Verdane Capital, Back in Black, Otiva Capital and 183 Invest our journey has only begun to grow our portfolio of leading brands within the pet vertical.