Telemarketing Team Lead (remote/flexible)
Help us grow our community of responsible dog breeders by building a team of telemarketers who acquire, reactivate and onboard the best reputable breeders in each of our 6+ markets.
The role
You will be responsible for growing our community of responsible dog breeders by building a team of telemarketers who acquire, reactivate and onboard the best reputable breeders in each of our 6+ markets. You will be key in helping us achieve our mission of transforming the pet industry, making it a safer and better place for both pets and people!
Please note that while the role is flexible, you can work anywhere as long as you are reachable within +/- 1 hour from CET business hours. You are also welcome to work from one of our offices, in Stockholm or Berlin.
About Pet Media Group
Pet Media Group (PMG) is a Stockholm-based startup that acquires, launches, and develops market-leading pet marketplaces globally, with over 1 million animals rehomed every year throughout Scandinavia (hästnet.se), the UK (pets4homes.co.uk), Italy (annuncianimali.it), and the Netherlands (puppyplaats.nl).
The way pets find new loving homes has virtually remained the same for ages, and we are on a mission to make that process more trusted, safe, and convenient through innovative technology. We’re a young and ambitious team who have built unicorns in the past (e.g. Avito) and we are backed by some of Europe’s leading investors (e.g. Verdane and Otiva) who are early investors in leading companies such as Klarna, NA-KD, Apotea, Desenio, and CAIA.
What you’ll be doing
- Building a team: You will be Telemarketer operator #1 at PMG and will lead by doing, but also be responsible for building a team that will cover all of our markets and be responsible for recruiting, training, and coaching the sales team
- Managing the day-to-day operations of the team: This includes writing sales scripts, implementing sales strategies, and supporting the junior Telemarketing team members
- Performance management: Setting weekly and monthly sales targets and working with the team to achieve them
- Successful handover to onboarding/customer success: Working closely with our product teams to ensure that the users you recruit will have a successful onboarding and outstanding an experience on our platform
What you’ll need to succeed
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Passion for pets: We are always looking for people who share our passion for improving the lives of pets and pet parents
- Sales skills: The most important qualification is proven sales experience (minimum 2 years), experience cold calling is especially valuable
- Knowledge of sales process & best practices: Ability to support setting up and improving sales processes, e.g. developing and improving call scripts
- Experience recruiting, developing and coaching a sales teams: You have led or one or more teams of sales people. You know what makes a great sales person and can help them achieve their full potential
- User-focused and empathetic: driven to deliver exceptional experiences for customers and internal stakeholders.
- Communicative & collaborative: Possess the interpersonal skills to work quickly across multiple teams, geographies and stakeholders.
Bonus points that make you stand out (Please apply even if you don’t have any of these)
- Sales strategy: Experience contributing or setting sales strategy, including setting KPIs, and decisions on what tools to use to optimize sales operations
Join us today!
If this sounds like your kind of challenge, send us your application today! If you have any questions, please reach out to bensam@petmediagroup.com.
We are interviewing candidates on an ongoing basis, so we encourage you to apply early.
We look forward to receiving your application!
Benefits & Perks
- Learning & sharing environment – we’re a team of open, competent people from different strong backgrounds
- Dog-friendly and modern offices in center of Stockholm/Berlin – close to great restaurants and parks
- Exciting company events & team activities. Once per year we fly all our team members in to a secret location where we meet and hang out. Additionally we organize fun virtual gatherings every week
- Flexible working hours – At PMG we are confident in each other’s ability to be masters of their own time while producing a great output
- Competitive compensation: fixed plus performance bonus
- Team
- Operations & Strategy
- Role
- Business Development
- Remote status
- Fully Remote
Stockholm
Perks and benefits
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Work that matters 🐾
Opportunity to directly impact strategy to help more than 10 million people each month to find the animal of their dreams.
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Flexible working hours 🕐
At PMG we are confident in each others’ ability to be masters of their own time while producing a great output.
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Headquarter in center of Stockholm 🏢
Work in the center of Stockholm, close to great restaurants, parks and shops.
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Opportunity to grow 🚀
Be part of an ambitious, high-performing team with people from diverse backgrounds.
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Solid backing 💰
Strong backing by some of Europe’s leading investors (e.g. Verdane and Otiva) who are early investors in leading companies such as Klarna, NA-KD, Apotea and Desenio.
As seen in the press
About Pet Media Group
Pet Media Group is the leading operator of online marketplaces for pets and their related goods and services.
Through our trusted and local brands, we help thousands of animals every day to find a new loving home as well as assisting their human caregivers in the process. Our ambition is to continue to provide trust, safety and convenience to both pets and their caregivers.
Our mission is to partner with and acquire the leading pet and horse marketplaces across Europe, and add value to consumers, businesses and animals alike through technology, marketing, operations and capital.
Backed by world class investors such as Verdane Capital, Back in Black, Otiva Capital and 183 Invest our journey has only begun to grow our portfolio of leading brands within the pet vertical.
Telemarketing Team Lead (remote/flexible)
Help us grow our community of responsible dog breeders by building a team of telemarketers who acquire, reactivate and onboard the best reputable breeders in each of our 6+ markets.
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